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Home Service Partnerships

• Appliances
• Credit Reporting
• Furniture Rental
• Effective Coverage Renters Insurance
• Lawn Mowing

Home Care & Maintenance

• FirstKey Maintenance System (FMS) FAQ for Residents
• FAQ About Using FirstKey Maintenance System (FMS)
• Warm Weather Preparedness - Keeping Cool in the Heat
• Generator Safety and Best Practices
• Hurricane Preparedness
• Submitting a Maintenance Request
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Mobile App

• Download Our Mobile App

Renters Insurance

• Renters Insurance Requirements

Resident Portal

• Resident Portal Registration
• Activating Your Account
• Make a One-Time Payment
• Set up Auto-Pay
• Set up Auto-Pay with Roommate
• Set up a Payment Account

Resources

• Official Contest Rules - Father's Day Social Contest 👔
• Official Contest Rules - Mother's Day Social Contest 🌸
• Official Contest Rules - Women Making a Difference | Contest Rules Updated Based on Incorrect Start and End Date
• Official Rules - Move-in Survey
• Official Contest Rules - The Purple Circle 🟣
• Official Contest Rules - Date Night On Us for Valentine's Day ❤️
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Utilities

• YES Utilities
• Conservation Conversation: Saving By Conserving at Home

Your Lease

• Renewal Process and Requirements

Avoid Rental Scams

• Avoiding Rental Scams

Home Service Partnerships

• Appliances
• Credit Reporting
• Furniture Rental
• Lawn Mowing
• Effective Coverage Renters Insurance

Home Care & Maintenance

• Maintenance Emergencies
• What Do You Take Care Of
• What Do We Take Care Of

Moving In

• Move-In Checklist
• Move-In Inspection
• Move-In Orientation

Rental Qualification Criteria

• Renters Insurance Requirements
• Age Requirements
• Applicant Screening/Multiple Applicants
• Application Does Not Create a Lease
• Coming Soon Homes
• Commitment to Equal Housing
See all 18 articles

Submitting an Application

• Required Documents and How to Upload Them
• Additional Applicants
• Application Charges
• Starting an Application
• Creating an Account
• Completing an Application
See all 7 articles

Touring a Home

• How to Use Rently
• Register for Rently Account

Helpful Information

• Code of Business Ethics (COBE)
• Password Protection Tips
• Helpful Links

Coronavirus (COVID-19) Information

• Frequently Asked Questions (FAQ)

Vendor Information

• FirstKey Homes Vendor Training
• FacilGo Vendor FAQ
• Become a Vendor

Contact Us

• Employment Verification Request
• Non-Resident
• Rental Verification Request
• Report a Scam

Sell My Home

• Sell My Home