Paying Your Rent is Easy with FirstKey Homes

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There are more options than ever when it comes to paying your rent. Whether you prefer the convenience of online payments or the traditional method like paying in person, there's a payment method that suits your needs. In this article, we will explore various ways to pay rent and discuss the benefits of each method. So, let's dive in and discover the various ways to pay rent!

FirstKey Homes Mobile App

1. Select the app from your mobile device home screen or apps section
2. On the home page, select Sign In

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3. Enter your email address and password from your Resident Portal
4. Select Sign In
5. Select Make a Payment
6. Select Pay Total Balance
7. Select Continue

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8. Select Payment Account or Add New Account
9. Select Continue
10. Confirm and Submit Payment

Resident Portal

1. Navigate to firstkeyhomes.com
2. Select Current Residents
3. Select Pay My Rent
4. Enter login details:
     • Email (must match the email on file in Yardi)
     • Password

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5. Resident MUST have a payment account on file to make a One-Time Payment
6. Select Payments tab
7. Scroll down to view current charges
8. Select Pay Now

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9. Scroll down and select the Payment Account in dropdown
10. The Payment Amount field will default to the account balance

NOTE: Partial payments are not permitted, the resident is required to pay the entire account balance.

11. If applicable, the resident can pay more than the account balance by adding an additional amount to the Extra Payment Amount field.
12. Select Next

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13. On the summary screen, carefully review payment details and select Submit

Text to Pay

1. Navigate to your Resident Portal
2. Select the Payment Accounts Tab
3. Scroll to the bottom of the screen in the Text to Pay section
4. Create a PIN
5. Select a Payment Account
6. Select Save

Additionally, you need to ensure you are opted in to text message notifications

1. Select the Profile Icon at the top right of the portal
2. Select Edit Profile

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3. Add a check to Allow Text Message Notifications
4. Add Cell Phone Number to Mobile Phone for Text Messages
5. Select Update Profile at the bottom of the screen
6. After opting into Text Message Notifications a confirmation message will be sent to the phone.
7. Reply 
Y when prompted.

Text to Pay

1. When you are ready to make your payment text BALANCE to 85938
2. You will receive a response detailing your account balance

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3. Text Pay Now 
4. A summary text will be received outlining any fees if applicable
5. Reply with your PIN number to finalize payment

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Automated Payment System

Call our automated system at 800.528.0500 anytime, 24/7.

Walk-in Payment System (WIPS)

1. Navigate to your Resident Portal 
2. Select Payment Accounts tab
3. Scroll down to Walk In Payment System to locate your WIPS account number.

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4. Visit https://www.checkfreepay.com/en/payment-locator.html
5. Enter your location in the Location Search bar
6. Type WIPS in the Biller Search bar and select pop-up WIPS Rent Payments
7. Add a checkmark in the Account Number field in the Ways to Pay section
8. Select Go

9. Select a location from the list or map views

10. Select the Details tab to ensure the location allows Account Number payments

Payment to Corporate and Market Offices

  • Personal checks are accepted until the 10th of every month. 
  • Certified funds (money order, cashiers check) can be accepted at any point in the month to the local market office
  • You can mail a check to

    FirstKey Homes
    ATTN: Property Managers
    1850 Parkway Place Suite 900
    Marietta, GA 30067

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