Home Depot Rapid Pass

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At FirstKey, we are committed to being a people-first company. We want to bring you the savings when purchasing items from Home Depot while providing you convenience and value.

Through the FirstKey Rapid Pass Program, you will have access to special preferred pricing with consistent discounts and no minimum purchases required. Download the Rapid Pass app which is compatible for iOS and Android and register online. This program saves you time with one process, one pricing structure at all Home Deport locations while saving all your purchase orders in one app.

Take Adantage of Rapid Pass For: 

  • Fast and easy access to top-tier discounts 

  • Purchases with no required minimum

  • Tracking of all purchases at 2,000+ Home Depot Locations

 

Rapid pass Quick Guide

Minimum Purchase Required
No, will not apply to products impacted by another programs pricing
Use with all Pro Programs
Yes, covers the majority of product, but is not stackable with PPP & VPP reductions
Product Selection
No, will not reduce Special Orders or “Online Only” merchandise. For use In Store only
Usage Limit on Programs
No, barcode can be generated every transaction for job address and should be
used for every purchase
In-Store and HomeDepot.com
No, rapid Pass is not available for Online transactions at present
Registration Required
Yes, Contractors will be sent Activation & Installation Information


FAQs

Where can I use Rapid Pass?

Rapid Pass can be used at any Home Depot location in the United States

How long is the coupon generated by Rapid Pass good for?

After entering a property address or unique identifier, the coupon displayed can only be used one time

Can I make multiple purchases on the same property or unique identifier?

A valid client property address or unique identifier can be entered multiple times to retrieve a new coupon for each transaction

When should I use the application in the store?

Do not display a coupon until you are ready to checkout. The coupon can be scanned at any point during the transaction before final payment

Can I use the Rapid Pass coupon with other coupons?

The coupon generated from Rapid Pass is not combinable with other offers

Does Rapid Pass affect my ProXtra account?

No. Purchases made on Rapid Pass still give you credit to your ProXtra account as long as you pay with a registered tender.

If you are not transacting on behalf of a National customer, you can enter your ProXtra phone number at the register to access pricing and benefits 

Can I use Rapid Pass in self-checkout?

If using application through the self-checkout line, the barcode number will need to be entered by Home Depot associate at the central kiosk at the front of the self-checkout stations. We recommend going to the Pro Desk or standard checkout line in order to scan the coupon

For more questions, email RapidPass_Support@homedepot.com

Contact Info

Alaykia Sykes
Pro Business Senior Manager | (770) 331-1438 | Alaykia_Sykes@homedepot.com

Lisa Barber
Pro Business Analyst | National Account Support | (770) 331-1438 | Lisa_H_barber@homedepot.com 

Technical Support
RapidPass_Support@homedepot.com

ProXTra Links

https://www.homedepot.com/c/pro_resource_center

How to Authorize Cards to Your Account - The Home Depot

https://www.homedepot.com/c/pro_videos

Rapid Pass Download Guide

You can review the Home Depot Rapid Pass Onboarding attached to this article.

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