At FirstKey, we are committed to being a people-first company. We want to bring you the savings when purchasing items from Home Depot while providing you convenience and value.
Rapid Pass was created to work in conjunction with your ProXtra benefits, and should be used in unison, for each transaction. A price adjustment will reflect on merchandise that ProXtra does not provide a direct benefit, if that product is in the subclass that was agreed upon with FirstKey and Home Depot. It will not in any way affect your ProXtra pricing or benefits gained by using both programs.
Through the FirstKey Rapid Pass Program, you will have access to special preferred pricing with consistent discounts and no minimum purchases required. Download the Rapid Pass app which is compatible for iOS and Android and register online. This program saves you time with one process, one pricing structure at all Home Deport locations while saving all your purchase orders in one app.
Take Adantage of Rapid Pass For:
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Fast and easy access to top-tier discounts
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Applied purchases towards ProXtra
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Purchases with no required minimum
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Tracking of all purchases at 2,000+ Home Depot Locations
Home Depot Pro Loyalty Programs Comparison Guide
Rapid Pass |
ProXtra PPP |
VPP-Volume Pricing |
|
Minimum Purchase Required |
No, will not apply to products impacted by another programs pricing |
No, tiered Pricing based on purchase history of |
Yes, $1.5K per Managed Acct. & $2K- Pro Acct per quote, finalized by Pro Desk |
Use with all Pro Programs |
Yes, covers the majority of product, but is not stackable with PPP & VPP reductions |
Yes, will not apply to products impacted by another programs pricing |
Yes, will not apply to products impacted by another programs pricing |
Product Selection |
No, will not reduce Special Orders or “Online Only” merchandise. For use In Store only |
Yes, will not apply to products impacted by another programs pricing |
No, will not stack to merchandise pricing impacted by another program |
Usage Limit on Programs |
No, rapid Pass is not available for Online transactions at present |
Yes, can be used online and in-store with registered phone number or virtual ID |
No, requires In-Store Transaction with Pro Services Desk |
In-Store and HomeDepot.com |
No, barcode can be generated every transaction for job address and should be |
No, ProXtra should be used every transaction for all goods purchased |
No, minimum spend must be met on each transaction |
Registration Required |
Yes, Contractors will |
Yes, registration required online or In-Store |
Yes, proXtra Membership is required for our Volume Pricing Program |
NOTE: Rapid Pass and ProXtra Preferred Pricing Programs should be used at each transaction to gain the full benefits of both programs!
Rapid Pass FAQs
Does FirstKey Homes require that I use RapidPass?
All service provides are required to use Rapid Pass and our National Account Programs.
Does Rapid Pass affect my Pro Xtra account or other discount programs?
No. Purchases made on Rapid Pass still give you credit to your Pro Xtra account. Rapid Pass is the highest tier of discount programs within Home Depot and cannot be combined with any other discounts.
How long is the coupon generated by Rapid Pass good for?
The coupon displayed can only be used once.
Can I use Rapid Pass Online?
No, Rapid Pass is for in-store purchases only.
Rapid Pass Contacts and Resources
General questions: RapidPass_Support@homedepot.com
Home Depopt National Account Manager for FirstKey Homes:
Joseph W Gilkey | joseph_w_gilkey@homedepot.com | 678.431.7072
Technical Support: RapidPass_Support@homedepot.com
Resources: Rapid Pass and RenoWalk help via Keypernet
Rapid Pass Download Guide
You can review the Home Depot Rapid Pass Installation Guides in English and Spanish attached to this article.