At FirstKey, we are committed to being a people-first company. We want to bring you the savings when purchasing items from Home Depot while providing you convenience and value.
Through the FirstKey Rapid Pass Program, you will have access to special preferred pricing with consistent discounts and no minimum purchases required. Download the Rapid Pass app which is compatible for iOS and Android and register online. This program saves you time with one process, one pricing structure at all Home Deport locations while saving all your purchase orders in one app.
Take Adantage of Rapid Pass For:
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Fast and easy access to top-tier discounts
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Purchases with no required minimum
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Tracking of all purchases at 2,000+ Home Depot Locations
Rapid pass Quick Guide
Minimum Purchase Required
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No, will not apply to products impacted by another programs pricing
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Use with all Pro Programs
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Yes, covers the majority of product, but is not stackable with PPP & VPP reductions
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Product Selection
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No, will not reduce Special Orders or “Online Only” merchandise. For use In Store only
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Usage Limit on Programs
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No, barcode can be generated every transaction for job address and should be
used for every purchase |
In-Store and HomeDepot.com
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No, rapid Pass is not available for Online transactions at present
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Registration Required
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Yes, Contractors will be sent Activation & Installation Information
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FAQs
Where can I use Rapid Pass?
Rapid Pass can be used at any Home Depot location in the United States
How long is the coupon generated by Rapid Pass good for?
After entering a property address or unique identifier, the coupon displayed can only be used one time
Can I make multiple purchases on the same property or unique identifier?
A valid client property address or unique identifier can be entered multiple times to retrieve a new coupon for each transaction
When should I use the application in the store?
Do not display a coupon until you are ready to checkout. The coupon can be scanned at any point during the transaction before final payment
Can I use the Rapid Pass coupon with other coupons?
The coupon generated from Rapid Pass is not combinable with other offers
Does Rapid Pass affect my ProXtra account?
No. Purchases made on Rapid Pass still give you credit to your ProXtra account as long as you pay with a registered tender.
If you are not transacting on behalf of a National customer, you can enter your ProXtra phone number at the register to access pricing and benefits
Can I use Rapid Pass in self-checkout?
If using application through the self-checkout line, the barcode number will need to be entered by Home Depot associate at the central kiosk at the front of the self-checkout stations. We recommend going to the Pro Desk or standard checkout line in order to scan the coupon
For more questions, email RapidPass_Support@homedepot.com
Contact Info
Alaykia Sykes
Pro Business Senior Manager | (770) 331-1438 | Alaykia_Sykes@homedepot.com
Lisa Barber
Pro Business Analyst | National Account Support | (770) 331-1438 | Lisa_H_barber@homedepot.com
Technical Support
RapidPass_Support@homedepot.com
ProXTra Links
https://www.homedepot.com/c/pro_resource_center
How to Authorize Cards to Your Account - The Home Depot
https://www.homedepot.com/c/pro_videos
Rapid Pass Download Guide
You can review the Home Depot Rapid Pass Onboarding attached to this article.