What Do You Take Care Of

Have more questions? Submit a request

FirstKey Homes partners with you to take care of your home—We handle the big stuff, you help with the minor things—and help you love where you live. FirstKey Homes is responsible for major repairs and maintenance, giving you the peace of mind that you won’t have to, for example, pay to replace the refrigerator if it breaks. There are, however, some smaller things we ask our residents to take care of in order to keep the home in good condition.

So keep in mind that small issues around your home, as well as damage caused by neglect or misuse, may be your responsibility. (Note that if a technician is dispatched to address an issue found to be a resident responsibility, it may result in a fee/charge-back to your account plus additional service charges.)

You will be responsible for the general upkeep of the property and for minimizing dangerous conditions at the home, including the following:


  • Promptly dispose of all garbage in appropriate receptacles.

HVAC filters

  • Supply and change heating and air conditioning filters at least once every three (3) months. We recommend monthly for best HVAC performance.

Light bulbs & batteries

  • Supply and replace all light bulbs; fluorescent tubes; and batteries for smoke alarms, carbon monoxide detectors, garage-door openers, ceiling fan remotes and other devices. Test devices monthly.


  • Repair all clogged drains and toilets, except when caused by roots or breakdown not caused by resident.


  • Repair damage to the premises due to break-in, vandalism, or the fault of resident or occupant or resident’s or occupant’s guests or invitees.
  • Replace any lost or displaced keys.
  • Repair or replace mailboxes and pay for the community or group mailbox key(s).


  • Winterize the premises (e.g., maintain minimum levels of heat to prevent freezing of water pipes and outdoor spigots, wrapping of outside water main in winter, removal of snow accumulations, removal of ice from front of premises.


  • Repair or replace sprinkler heads and above-ground irrigation.

Pest control

  • Periodic, preventative, or additional pest control or extermination services desired by resident, including bed bugs, fleas, ticks, scorpions, ants, etc. – excluding termites and carpenter ants.


  • Maintain landscaping, to include watering, mowing, weeding, trimming of bushes and trees below 8 feet, blowing/raking leaves, and exterior power-washing.

The information provided here is for reference and illustrative purposes only; this information does not modify your Lease Agreement or alter your obligations per your Lease Agreement. You should consult your own Lease Agreement for specific terms and responsibilities regarding maintenance. This information does not extend or limit any warranties made per your Lease Agreement or as required by any law.

Articles in this section

Was this article helpful?
0 out of 0 found this helpful