Facilgo Terms of Service Update (Effective 2.1.2023)

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Effective February 1, 2023 there will be a new fee structure for all suppliers supporting FirstKey Homes on Facilgo.

Fee Structure

February 1, 2023 - January 31, 2024 a 1% fee will be applied

February 1, 2024 - Ongoing a 2% fee will be applied

Required Action

You will need to log into Facilgo and update the coupon code tied to your subscription and enter in the payment details now. You can do this by following these steps

  1. Go to "Account Settings" in the upper right corner
  2. Click "Subscription" - then click "Redeem Coupon"
  3. Enter coupon code: FKH1H5tM and click "Redeem"
  4. Click "Payment Methods"
  5. Click "Add New Payment Method."
  6. Enter new credit card details
  7. Click "Save" when complete

Questions? Contact support@facilgo.com

Note: Please make sure to log into Facilgo and accept these terms even if you will not be processing any FirstKey Homes orders prior to January 1, 2023.

The transaction fee is applied to the invoice subtotal and will be billed monthly in arrears. The credit card charge will occur by the 5th of each month. Service providers that are past due could have their accounts suspended. This will remove your ability to receive new work from FirstKey Homes and other companies through Facilgo, so please ensure your account payments are current. 


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