Vendor Invoicing Instructions

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This guide provides a step-by-step process for invoicing our Construction vendors. Construction vendors will use VendorCafe, where FirstKey Homes assigns a Job "Contract" for each job given to a vendor. These contracts will be visible in real-time within the VendorCafe system as they are assigned throughout the day. Maintenance vendors, on the other hand, will use FacilGo for all quotes and invoices. For FacilGo instructions, please refer to the FacilGo Training Guide.


Contract summary screen will include:

    • Contract No. – A unique number automatically assigned by FirstKey Homes.
    • Description – The street address of the project.
    • Original Contract Amount – The initial budget allocated for the job.
    • Change Orders – Adjustments made to the original budget during project execution.
    • Total Orders – The sum of the original budget and any approved change orders.
    • Invoiced to Contract – The total amount invoiced for the project to date.
    • Remaining Contract – The remaining balance yet to be invoiced.
    • Date Created – The date the contract was issued.
    • Start Date – The scheduled start date of the job.
    • Scheduled Completion – The estimated date for job completion.
    • Actual Completion – The date the job was fully completed.

All the Contract detail can be easily exported to Excel or PDF document

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Creating an Invoice in VendorCafe

Reminder: Only fully completed contracts will be available to Invoice. Contact your Construction Coordinator if you do not see the desired contract/job to obtain status.

1. Login to VendorCafe

2. Below are steps the Vendor should follow to invoice FirstKey Homes for a completed job that has a Contract assigned to it

3. If a Contract exists, click on “Contracts” Tab under the “Client Profiles” section

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4. A list of available Contracts will populate as well as a search too where the Vendor can search by “Property Name” or “Contract #”

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5. To invoice for a Contract, Vendor needs to click on “Contract #” and select “Create Invoice” button

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Please input the following

  • Invoice No: This could be any naming convention Vendor follows
  • Invoice Desc: This could be street address, or any naming convention Vendor follows
  • Invoice Date: Invoice date should not be prior to current date
  • Invoice Total: Invoice total cannot be greater than the Contract amount. VENDORCafe will not process an invoice greater than the Contract amount. Any amount over the Contract amount will require a change order submitted to FirstKey Homes at Contracts@firstkeyhomes.com
  • Line Item Detail: Adjust any of the pre-populated line items if there is a deviation from Contract issued amount. Each line can be adjusted if the total “Invoice Total” doesn’t exceed the “Contract Amount”.

Click “Save”

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After saving, click “Add Attachment” and attach a copy of the detailed invoice

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Click “Submit”

Technical issues with VendorCafe should be sent directly via email at VendorCafe_Support@yardi.com or by phone at 1-888-251-8210. Should you have additional questions, contact the Vendor Experience team at Vendormanagement@firstkeyhomes.com.

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