Required Documents and How to Upload Them

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Learn which documents are required, the correct format and how to upload for review. 

Providing required documents in the correct format and in a timely manner can help get your application reviewed more quickly. 

Required Documents

Proof of Identification: All applicants 18 and older are required to furnish valid identification. Non-U.S. citizens applying to a home may be required to present information acknowledging the individual’s right to live in the United States through the duration of the lease term.

Proof of Income: All applicants 18 and older are required to upload documents verifying income (as applicable based on the following).

Common income documents include but are not limited to: paystubs, bank statements, proof of child support, Social Security documentation, pension/retirement statements, and disability documentation. (Any application that provides falsified or intentionally incorrect information may be subject to automatic disqualification. If an applicant falsifies their application and/or supporting documentation, landlord has the right to hold all deposits and fees paid to apply toward liquidated damages.)

Applicants that do not have income are not required to upload documents.


All income should be verified and evidenced by the source of income. If income is not
verifiable, FirstKey Homes may request additional information for verification.


Representatives of FirstKey Homes are not able to accept financial documentation, or
any other related Personally Identifiable Information, via email. It is the responsibility of
our applicants to upload all required information.

Paystubs 

Paystubs are accepted documents to show proof of income. Preferred format is PDF (screenshots not accepted); ensure that required information is present (YTD pay, YTD taxes, etc.) Paychecks are not acceptable without an associated paystub. The required number of paystubs is dependent on your pay cycle; please see below. The most recent proof of income must be dated within the last 15 days of the date of application.

Pay Frequency
  If paid weekly

 4 most current pay statements 

  If paid bi-weekly (every 2 weeks)

 2 most current bi-weekly pay statements 

  If paid semi-monthly (twice a month)

 2 most current semi-monthly pay statements

  If paid monthly

 2 most current monthly pay statements  

 

The most recent proof of income must be dated within the last 15 days of the date of
application.

Bank Statements 

Bank statements are accepted documents to show proof of income. Preferred format is PDF (screenshots not accepted); include all pages of the statement. Bank Statements must be dated within 15 days of submission.

If using bank statements as proof of income 

  • most current monthly bank statements 
  • If the most recent bank statement is not within 15 days of submission, a banking transaction history will be necessary (PDF format preferred; screenshots not accepted).

Child Support 

Proof of child support can be accepted for proof of income. Bank statements and deposit history from the state are required. 

If using child support as proof of income 

  • 3 most current months of bank statements showing deposits 
  • If the most recent bank statement is not within 15 days of submission, a banking transaction history will be necessary (PDF format preferred). 
  • Deposit history from the state  

Other forms of income accepted  

 SSI/SSA, Pension or Retirement  

  • Award letter 
  • 3 most current months of bank statements 
  • If the most recent bank statement is not within 15 days of the current day, a banking transaction history will be necessary (PDF format preferred). 
  • Previous year’s IRS 1099 form 

Military Pay, LES, Disability 

  • Award Letter 
  • 2 most current monthly LES statements if paid monthly 
  • most current LES statements if paid bi-weekly 

How to Upload Documents

Please upload documents by signing in to your account at www.rentcafe.com.
(Representatives of FirstKey Homes are not able to accept financial documentation, or
any other related Personally Identifiable Information, via email. It is the responsibility of
our applicants to upload all required information.)


Click Guest Login. Enter the e-mail address and password you used when applying on
the FirstKey Homes website. Select status button Application Submitted or Continue
Application.

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Select the Documents folder in the top right corner. Choose a field that has not had files uploaded. Select Choose File.

Note: Proof of Income field can have up to 5 files uploaded by holding Control/Ctrl button and clicking on the desired file. Additional documents requested fields are limited to 1 file each. All documents must include your name, listed address and dates.

Once files are uploaded, you will see a green check and the word Uploaded.

Note: Next steps cannot be completed until all applicants have uploaded required documents.

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*All documents must include your name, listed address and dates. 

Once all documents are uploaded, please reach out to your Leasing Coordinator. For any additional help or to check the status of your application, call 844.395.3959. 

Download our completed Application How-To Guide below. 

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